FAQs - Shipping & Returns

  • Spend $149 and get Free Shipping!* Other rates calculated at checkout.

    Returning or exchanging any goods is at the discretion of Made of Tomorrow and we must be notified within 7 days of receiving the goods if you wish to do so. 

    More info on our returns policy and how to file a return can be found here.

  • In stock orders are dispatched within 1-2 business days.

    New Zealand
    Delivery will then take around 1-3 business days. Rural and South
    Island addresses may take some extra time for delivery after dispatch.

    International
    Depends on the service you select, delivery may take from 2 -14 business days to arrive.

  • All goods are packed carefully and securely to ensure they arrive to you safely.

    If the item is faulty or the incorrect item/s were sent we will arrange a replacement to be delivered to you. We must be notified within 7 days of delivery. Please submit the information via our self-service returns page here.

    We want you to be completely satisfied with your purchase from Made of Tomorrow.

  • If your order gets delivered to the incorrect address we must be notified within 7 days of delivery to be able to file a claim or get the item uplifted and delivered to the correct address. If the 7 days has passed since it was delivered we are unable to remedy this error.

    (Please follow the journey of your order once you receive the tracking
    information).

  • Returning or exchanging any goods is at the discretion of Made of Tomorrow and we must be notified within 7 days of receiving the goods if you wish to do so. 

    The goods must be in original condition for a refund, if items have been opened we will issue a credit. There will be an 8% restocking fee on any returns or exchanges. 

    We do not accept returns on sale items, diaries if they have been custom monogrammed, any FOLD items that have been custom coloured or any made to order items.

    Returns must be returned well packaged to avoid any damage during transit and be shipped on a tracked service. Make sure you keep your proof of postage until you receive confirmation from Made of Tomorrow. Do not apply any courier stickers directly onto the product's cardboard packaging. Returns are usually processed within 2-5 working days of us receiving your return.

FAQs - General

  • We take pride in designing all our products in-house and carefully crafting them both locally and abroad.

  • Absolutely if you are wanting 20+ units.

  • Our shelving we use a slight texture matt finish powder coat and our signage is a smooth matt finish.

  • You can view our full range at our Design Studio - Unit 3/235 Matakokiri Drive, Tauriko (by appointment only) or please see a list of our stockist here.

  • If an item is out of stock, please get in touch to see if / when it will be available again.

  • Yes, when you see the 'pre-order' tab on a product, that means its going to be back in stock shortly and is available to pre-order.

  • Please complete our stockist form here.

  • Please apply using our trade form here.

  • Yes, please get in touch for more information.

  • We accept Afterpay, Paypal, Shoppay, Credit Card, Debit card, Mastercard.

FAQs - Monogramming

  • Eligible Characters:

    - English alphabet and numbers (uppercase only)

    - Symbols: - # . ! @ & - +

    - Macrons: Ā Ē Ī Ō Ū

    - Zodiac signs: ♓️ ♒️ ♑️ ♐️ ♏️ ♎️ ♍️ ♌️ ♋️ ♊️ ♉️ ♈️

    - Various Icons: ✞♥☾★👻👽✨🦄🔥🐶⚡️💯✌🏼🍕💥

    
To use these icons, copy and paste from here or use your device's emoji keyboard. Icons may appear as coloured emojis in the preview, but they
    will be monogrammed in your selected colour.

  • Up to 8 characters can be monogramed.

  • Monogramming will only add 1 - 2 business days. For urgent orders, please get in touch with us and we can see how we can help!

  • White foil, Silver foil, Gold foil, Black foil, Sage Green foil, and Blind deboss. Simply select from the options that appear.

  • We monogram our diaries on the front cover at the bottom-middle. Our font is uppercase Minion Pro - same font used on the internals of our diaries for consistency.

  • You will be amongst the first to receive your order late August.

  • We sure do! Get in touch with us to discuss further!